Getting
started with TransitChek Select is easy.
First steps…
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| 1. |
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Decide on a
Service Option: Comprehensive,
Distribution Support or Enrollment Support.
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| 2. |
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Begin creation of your Service Agreement.
If you have selected the Comprehensive service option, simply fill out the
online form on the Service Agreement page. If you
have questions, or to sign up for the Distribution or Enrollment Support service
options, please contact us by email
or phone (215) 592-1800.
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Typical Timeline (can be customized to your preference)
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| Two weeks to launch program
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On average, it takes two weeks from the time you sign your Service Agreement until enrollment can begin. It may be possible to fast-track this process.
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| Employees enroll through 1st of the month
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Employees can enroll and make
changes to their order through the 1st of the month.
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| Two business days after 1st of the month
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Two business days after enrollment ends, employers are invoiced. The invoice lists all employee orders for the month. |
| By 11th of month
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Employer notifies TransitChek Select of any necessary changes to invoice.
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| Implement payroll deductions
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Employers decide when payroll deductions are taken if TransitChek is offered as a pre-tax benefit. One option is to take deductions on or around the 15th of the month, so that vouchers are paid for by employees before distribution. As another option, deductions can be distributed evenly over each pay period.
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| Payment received by 15th of month
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Employer must provide payment for the invoice total by the 15th of the month.
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| TransitCheks mailed no less than five days before end of month
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TransitChek vouchers are mailed an approximately the 20th of the month via USPS First Class mail (if payment is received by the 15th). Employees will receive vouchers in time to buy fare materials for the following month. Electronic loads to PATCO FREEDOM cards are made every other Friday, and cards on orders paid by the 15th of the month will be loaded by the end of the month.
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| Planning for a successful program… |
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| 1. |
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Speak with your TransitChek Select representative to set up a rollout date. |
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| 2. |
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Instruct your payroll or human resources department to develop a spreadsheet of eligible employees. This file identifies employees eligible for transit benefits and defines who has access to the secure portion of the online ordering system. |
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| 3. |
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Work with your TransitChek Select representative to decide how the benefit will be marketed to employees. Your TransitChek Select representative can provide you with educational materials and is available to make a presentation about the program. |
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| 4. |
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Contact employees through email or memo to explain the program. |
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5. |
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Update your personnel handbook to add a description of the program. |
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6. |
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If you are using Comprehensive or Distribution Support
service options, advise employees to look for an envelope from Commuter Check Services Corporation (CCSC) envelope in their mail. CCSC handles fulfillment of
TransitChek Select orders. Designed to prevent theft, the plain envelope may be
mistaken for junk mail.
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